Tired of burning through hours of video games, the young man decided that running an ice cream parlor in Kapitolyo, Pasig City would be a more productive use of his time. That ice cream parlor, dubbed "Mad Mark's," would become a hit with local foodies for homemade ice cream flavors like the Dark Roast Sumatra and Madagascar. Their grilled dishes also appealed to foodie palates.
Eventually, they'd expand to other places like Highstreet (Bonifacio Global City in Taguig), UP Town Center (Katipunan Ave., Quezon City) and Glorietta 5 (Makati City). In today's review, we will talk about the Glorietta 5 (G5) branch.
Roughly following mall hours, Mad Mark's G5 branch is open from 10 A.M. to 9 P.M. through Mondays to Thursdays and Sunday. Meanwhile, its opening hours on Fridays and Saturdays are from 10 A.M. to 10 P.M., since more customers are to be expected during these days. You can find it by taking the escalator to the second floor, or by asking directions from G5's friendly customer service personnel on the ground floor.
(Side note: In case you're unfamiliar with G5's location, it's one of the Gloriettas directly facing Ayala Avenue. There used to be an entrance from said avenue, but it's been closed since March 2015 for some reason. You'll have to either (1) walk to the right side of the building to find the entrance; or (2) use the underground walkway from Glorietta 4 to get there. Again, be sure to ask the friendly personnel at the nearest customer service counter!)
Once you're on the second floor, walk around and look up, until you see the sign pointing to Mad Mark's location. It should be in a corner of the building, where you can have a nice view of the Glorietta Complex outside.
Now, this is where things will get a little touchy.
This writer sat outside the Mad Mark's restaurant for a few minutes, expecting someone to usher her in. Instead, realizing that no one will do that for her, she took the initiative to enter the restaurant and ask to be seated!
That would have been understandable if the place was packed. But, even when it was almost Saturday evening, plenty of free seats were available. There was no reason for the servers to hesitate to find a lone customer a seat.
Anyway, this writer will let that slide. After all, you usually visit a restaurant for the food, and not for the service. (Although if the service is bad enough, that can completely override everything else a restaurant has going for it.)
So now that we're on the topic, let's take a bite into Mad Mark's food.
Since this writer was still full, she didn't want to indulge in anything too heavy like Mad Mark's famous grilled meals. At the same time, 6 P.M. seemed a little too late to have one of the restaurant's famous ice cream concoctions. So this writer settled for the sirloin steak burger instead (pictured above).
It took about 15 to 20 minutes for the order to arrive. That was actually understandable, since the servers explicitly asked this writer if she was willing to wait that long. Realizing that she had no choice but to agree, she said "Yes."
Luckily, this writer brought her smartphone along, so she can listen to music and podcasts while she waited for her order. It also helped that the servers refilled her glass of water every now and then, and that — as mentioned earlier — there was a nice view outside the windows.
Upon arrival of the order, this writer dug into the burger. And it was delicious! This writer could taste every drop of meat juice oozing from the patty. This meaty flavor — combined with just the right amount of spices, onions and greens — was absolutely heavenly. Unlike most grilled burgers, it's not too oily (which is a good thing for the health-conscious). Also, the fries were seasoned with the right amount of spices too, so there's no need to dip them into ketchup, mayonnaise or anything like that.
All in all, the food cost Php255. There's also an 8 percent service charge of Php20.40, bringing the total up to Php275.40. (On the receipt, "service charge" is labeled as "dine-in charge.") In this writer's opinion, a price around the 100s would've been more reasonable, but hey, this is a G5 restaurant. Pricey offerings are to be expected.
Mad Mark's is a good place to eat if you want a hearty snack with friends. It's also a cozy place to admire the beauty of the Glorietta Complex, while indulging in juicy burgers or rich ice cream. The service may need a little improvement, but depending on your point of view, the food may be more than enough to make up for it.